Nick Sinclair, Founder & Managing Director of TOA Global, and host Liam Martin discussed the changing accounting landscape and how artificial intelligence (AI) is changing the sector in a recent episode of the Future Workforce …
Andy Nguyen
Andy Nguyen
Andy is a technology & marketing leader who has delivered award-winning and world-first experiences.
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Revolutionizing dental practice management: Dentistry Support’s remote support services
by Andy NguyenInnovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2014 by Sarah Beth Herman, is a pioneer in the dental …
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While subject matter experts (SME) are always in high demand among KPO services, BPO and other related businesses too can benefit significantly from them. An SME in BPO provides much-needed expertise to efficiently carry out …
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Outsourcing a business process to save costs and gain access to specialized expertise is nothing new. Customer support is one business process outsourcing (BPO) service that has seen consistent demand over the last decade. Outsourcing …
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Navigating the challenges of tech development and digital transformation in BPO Industries
by Andy NguyenIn the ever-evolving landscape of Business Process Outsourcing (BPO) industries, staying ahead of the curve in terms of technology is imperative for success. In a recent episode of the Future Workforce podcast, Nick Sinclair, the …
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The BPO (Business Process Outsourcing) industry is getting increasingly competitive with evolving technology and shifting client priorities. In the midst of it all, the driving force behind a BPO’s success is its human resource. A …
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Starting a BPO (Business Process Outsourcing) venture can be both exciting and challenging. One of the key hurdles new BPOs face is acquiring clients. In this blog post, we’ll explore some effective strategies for optimizing …
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Thanks to its solid reputation as an outsourcing destination, the Philippines is home to some of the biggest names in the business process outsourcing industry, like Accenture and IBM. The BPO companies in the Philippines …