Whether you’re a brick-and-mortar office or you transitioned into a remote work environment due to the pandemic, it’s essential to know how productive your employees are. Employee productivity monitoring helps both the employer and the …
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Efficient call center management requires strategic planning, continuous learning, and hard work. And as a call center supervisor, you’ll also have to coach your team to improve agent performance and deliver top-notch customer service. However, …
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Workplace flexibility is becoming increasingly popular among the global workforce, with employees preferring temporary, flexible roles over a permanent nine-to-fiver. As a result, companies are transforming their staffing policies to make more room for flexible …
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Managing remote employees can be challenging for your team manager — especially if you recently switched to remote work due to the Coronavirus pandemic. But managing remote teams isn’t difficult if you have the right …
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Writing a warning letter to an employee for irregular attendance can be uncomfortable, but it’s an essential step in enforcing your attendance policy. How you communicate and enforce your company policy has a massive influence …
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Employee attendance evaluation involves recording and analyzing employee presence to evaluate how regular and punctual they’re. With routine attendance evaluation, the supervisor can spot employee absenteeism, tardiness, and other attendance issues and create plans to …
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Remote working has become the norm thanks to the COVID-19 pandemic and the ensuing lockdowns. And remote managers had to quickly adapt to remote learning for an efficient employee training process. But how do you …
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Every company relies on hundreds of business processes to function smoothly. But if any one of these processes is faulty, it can cost you both valuable time and money. To avoid that, companies perform business …