Since the onset of the Covid-19 pandemic, remote work has become an ever-more popular way of working. And as the next generation of remote workers joins the workforce, how they’re onboarded has become a focal …
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Customers today have many options to engage with a business and share their experiences with others, giving them greater control over their journey with a brand. As a result, companies need to be more proactive …
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As a business owner or manager, if an employee starts showing excessive absences and poor performance, you need to address the issue promptly and carefully. However, if there’s no improvement even after repeated warnings, the …
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Whether you’re an enterprise or a startup, keeping track of the hours worked for each employee is essential for attendance and payroll purposes. But how to calculate hours worked? Don’t worry. In this article, we’ll …
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Time card approval is the process where a manager or supervisor verifies an employee’s time card information for accurate payroll processing. Depending on your company’s needs, time cards can be approved daily, weekly, or monthly. …
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Gone are the days of providing customer service solely through inbound and outbound calls. Instead, the call center of the future will use all possible forms of communication to reach out to their target audience …
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Virtual assistants can handle a wide variety of tasks, ranging from administrative tasks to bookkeeping and graphic design. They can also be your virtual receptionist, virtual personal assistant, and many more. And if you’re looking …
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Distributed teams consist of employees working remotely from different locations. And with the pandemic confining millions of employees to their homes, organizations have been compelled to embrace this work model. However, remote work is still …