Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers …
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Adam Weber, Chief Evangelist at 15Five, recently gave a webinar titled “5 Secrets of the Top 5% of HR Leaders,” during which he provided helpful insight on what makes the best HR leaders stand out. …
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As a startup or small business owner, you may have to juggle multiple tasks that may dilute your core expertise. Fortunately, you can hire virtual assistants to take care of any repetitive mundane tasks, freeing …
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In a recent webinar hosted by Time Doctor, HR leaders and professionals were treated to an in-depth exploration of what sets the top 5% of HR leaders apart. During the session, Adam Weber, Chief Evangelist, …
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Looking for the best outsourcing companies? Outsourcing has gained tremendous popularity because delegating business processes to the right companies can improve organizational efficiency greatly. However, choosing the right outsourcing service for your needs can be …
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Want to hire a virtual assistant but not sure if you have the budget? A major concern for most business owners looking to outsource their activities is: How much is a virtual assistant going to …
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Employee performance metrics have always played a role in decision-making. However, in the Industry 4.0 era of technology-enabled efficiency, a business’s ability to gather, analyze and action employee performance data has evolved. This has elevated …
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A Knowledge Process Outsourcing (KPO) strategy can help you acquire expertise from a third-party vendor instead of hiring and training specialized professionals in-house. The KPO industry in India offers services like data analytics, legal processes, …