When managing a distributed team, using a time tracking tool is a no-brainer for monitoring employee hours and attendance. But what if your employees work offline or lose their internet connection? Offline time tracking software …
Liam Martin
Liam Martin
Liam Martin is a serial entrepreneur, co-founder of Time Doctor, Staff.com, and the Running Remote Conference, and author of the Wall Street Journal bestseller, "Running Remote." He advocates for remote work and helps businesses optimize their remote teams.
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Whether your call center’s North Star metric is its customer satisfaction score (CSAT), net promoter score (NPS), or return on investment (ROI), you need a platform that can measure and optimize your efforts. Yet choosing …
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Managing a virtual call center with a globally distributed workforce requires the right tech stack—especially if you aim to run an efficient, ROI-positive operation. Without a reliable solution, you’re likely: In this guide to virtual …
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Productivity red flags can be hard to spot. Two forces – the transition to remote work and the rise of quiet quitting – tend to keep the source of productivity problems hidden in outsourcing firms, …
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Harvest is a time tracking app that makes it easy to spend less time tracking your work and more time actually doing your work . However, you may be interested to know there are several …
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When you’re working on a major project or toward a critical deadline, overtime hours are often inevitable. So how can you keep projects on budget? If you’ve tried tracking overtime with manual time sheets, you’ve …
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Employee monitoring is the process of tracking team members’ attendance and activity while they’re on the clock. Whether you oversee a remote, hybrid, or field team, you need a reliable system to gather data, such …
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If your team relies on email threads or phone calls to communicate, they’re wasting a lot of time attending unnecessary meetings and reading irrelevant messages. Asynchronous tools are the key to sharing critical updates, managing …