Employees are every company’s greatest resource, and it’s essential to manage your staff members efficiently. You’ll have to be wary of early departures, tardiness, and excessive absenteeism as it can affect your bottom line. And …
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Tracking attendance is a vital part of call center management. Having an adequate number of agents present for every shift is crucial to your call center’s success. And it’s the only way to ensure you …
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Today, most businesses run the tried and tested standard workweek of 9 am to 5 pm, scheduled five days a week. And this usually results in a 40-hour workweek. But over the years, many alternative …
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With nearly all businesses going remote, it’s essential to have a remote work plan in place. An effective plan helps you deal with various aspects of remote work like managing work schedules, communication, and employee …
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Want a business timesheet for call center? Business timesheets help with call center employee scheduling, productivity tracking, payroll processing, and more. However, using manual timesheets can be tedious and error-prone. That’s why using an accurate …
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A long line of customers, last-minute cancellations, and employee no-shows can affect any business. It impacts morale and productivity as your team would be overloaded with work. So how do you fix these problems? By …
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Wondering how time blocking can make you more productive? Many of us are constantly stuck trying to achieve an excellent work-life balance. So you might already know being productive isn’t easy with tons of commitments. …
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Want to learn the art of effective timeboxing? We’d all love to master time management and improve our productivity. And there are many techniques out there to help us do this. One popular method is …