Want to know how to create and use Zoom breakout rooms? With COVID-19, the way we live and work has changed rapidly. Taking our work out of the boardroom and into the living room means …
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Excellent customer support is essential for the growth of all businesses. And while relying on spreadsheets and other documents to keep track of customers might get the job done, it surely isn’t the best approach. …
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Customer service tracking software helps organizations collect, manage, and respond to customer support requests. Customer support tools can also gather tickets from various communication channels like emails and phone calls and organize them on a …
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At Time Doctor, we are obsessed with remote work. Not only is it what we do, it’s who we are.
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Many new freelancers and businesses might be wondering, “Is Upwork legit?” And we get it. If you’re someone who dislikes the idea of working under someone, freelancing is a great way to become your own …
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In 2001, work was strictly in the office. You had your cubicle, your desktop, and your picture of your dog. At lunchtime, you’d share lunch with your coworkers. Sometimes, you had days where you brought …
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Although remote working has been on the rise in recent years, it experienced unprecedented growth due to the COVID-19 pandemic. The sudden shift had people worldwide straining themselves to adapt to this new work environment. …
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Consider this scenario — you have a team that works onsite or visits the client’s office for a meeting. But since they’re away from the office, they can’t check in when they arrive. You either …