BPO and CX Industry tips, guides and resources
Thinking about outsourcing your social media management? It’s no secret that social media is one of the most important marketing channels for businesses these days. Social media channels now offer companies a way to reach …
Want to outsource your financial activities? Proper finance management plays a vital role in determining the success and failure of every business. However, maintaining an in-house team of finance and accounting professionals can be expensive, …
Curious about data entry outsourcing? Data entry is a specialized and time-consuming task that needs to be assigned to skilled professionals. However, hiring a full-time employee solely for the data entry process can be too …
Interested in medical transcription outsourcing? Medical transcription can be a costly and tiring process when done in-house. Not only will you have to hire a skilled transcriptionist, but you’ll also have to ensure that they …
Trying to calculate the outsourcing costs for your call center needs? In recent years, several companies outsource their call center needs to third-party service providers to save costs and boost productivity. Andy NguyenAndy is a …
Wondering if you should outsource your technical support or not? There’s no doubt that technical support is a vital part of any company. Andy NguyenAndy is a technology & marketing leader who has delivered award-winning …
Want to learn about the Filipino call center industry? Since the Philippine is renowned as a top BPO destination, outsourcing your call center services to the Philippines is a smart business decision. Andy NguyenAndy is …
Most real estate professionals spend most of their time chasing down leads and closing deals. But that isn’t all that they have to manage. Andy NguyenAndy is a technology & marketing leader who has delivered …