Insights and Guides

In today’s very competitive job market, providing competitive pay is more crucial than ever. According to a Glassdoor survey, nearly 67% of job searchers regard income as their top priority when evaluating job offers. This …

A crucial indicator of success in the ever-evolving field of customer service is productivity. Michael, the chief data scientist, and Liam Martin, the co-founder and chief innovation officer of Time Doctor, recently presented a webinar …

In the tough job market of today, businesses are always looking for new ways to hire and keep the best workers. Employee stock options (ESOs) are a popular and smart way to pay people. There …

Trying to track employee hours using Excel spreadsheets, paper timesheets, or biometric scanners is often a waste of time and exposes your company to various data security and privacy issues. So how can you keep …

Many people deal with stress at work, and it happens in all kinds of jobs. As work gets harder and there are more demands, stress needs to be managed and lowered to keep people fit …

Liam Martin, co-founder and chief innovation officer of Time Doctor, gave a webinar on ‘Benchmarking helpdesk software‘ analyzing 12 million support tickets from all over the support tool business. This huge job was part of …

In today’s fast-paced workplace, it’s getting harder and harder to balance your personal and business duties. Work-life harmony techniques are now an important part of any company’s plan for keeping good employees. Through the cultivation …

Japan is one of the top economies globally, with businesses heavily focused on the automobile, tech, and innovation sectors. It’s a great environment for business expansion and an upcoming market for outsourcing processes. Wondering how …