Insights and Guides

Liam Martin, co-founder and chief innovation officer of Time Doctor, gave a webinar on ‘Benchmarking helpdesk software‘ analyzing 12 million support tickets from all over the support tool business. This huge job was part of …

In today’s fast-paced workplace, it’s getting harder and harder to balance your personal and business duties. Work-life harmony techniques are now an important part of any company’s plan for keeping good employees. Through the cultivation …

Japan is one of the top economies globally, with businesses heavily focused on the automobile, tech, and innovation sectors. It’s a great environment for business expansion and an upcoming market for outsourcing processes. Wondering how …

In a webinar titled “Navigating the CS Jungle,” Time Doctor’s Co-founder and Chief Innovation Officer, Liam Martin, hosted GQ Fu, the CEO of LTVplus. They discussed the powerful integration tools Time Doctor and Zendesk with …

Artificial intelligence (AI) was the subject of an informative webinar titled “Navigating the CS Jungle,” hosted by Liam Martin, co-founder and chief innovation officer of Time Doctor, and featuring GQ Fu, CEO of LTVplus. AI …

Flexible work arrangements have become a critical tactic for boosting employee retention and happiness in the quickly changing workplace. The need for organizations to adopt flexible policies to maintain top personnel is growing as work-life …

In the webinar hosted by Time Doctor, “Humans + AI: Crafting a New Era of Work Collaboration,” industry experts Liam Martin, Co-founder and Chief Innovation Officer at Time Doctor, and guest speaker Jim Iyoob, Chief …

Flexible scheduling is clearly essential for improving employee retention and happiness in today’s fast-paced, constantly changing workplace. By allowing workers to customize their work schedules to meet their preferences and personal obligations, this method of …