Insights and Guides

Thanks to the pandemic, virtual catchups and online meetings using tools like Microsoft Teams are the new norm.  And if you want to present something during a virtual meeting, you can use screen sharing features …

Blurring your video meeting background is a great way to eliminate distractions in your surroundings and keep things professional during a video call.  Fortunately, most video conferencing tools have a blurring background feature. These include …

Efficient call center management requires strategic planning, continuous learning, and hard work.  And as a call center supervisor, you’ll also have to coach your team to improve agent performance and deliver top-notch customer service. However, …

Workplace flexibility is becoming increasingly popular among the global workforce, with employees preferring temporary, flexible roles over a permanent nine-to-fiver.  As a result, companies are transforming their staffing policies to make more room for flexible …

GitLab is a DevOps platform that helps developers manage the software development process, from the planning stage straight through to the release.  The GitLab app also offers a time tracking feature that allows you to …

Managing remote employees can be challenging for your team manager — especially if you recently switched to remote work due to the Coronavirus pandemic. But managing remote teams isn’t difficult if you have the right …

Freshbooks is a popular cloud accounting software used primarily by medium and small business owners. The platform has several useful features to help simplify the accounting process and save time. However, the Freshbooks time tracking …

A popular chat-based collaboration and video meeting platform, Microsoft Teams (MS Teams) cater to the needs of startups and large businesses.  If your company recently started using Microsoft Teams, you could be confused about how …