Virtual assistant services are a key ingredient to helping startups and early-stage companies get off the ground. Sure, entrepreneurs are superheroes, or at least they like to think they are. And being a micromanager may …
Offshoring
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An increasing number of companies worldwide are outsourcing to Mexico to save on labor costs and scale their business operations. Now, outsourcing to Mexico isn’t a new trend. Industry giants like Honeywell and General Motors …
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While handling numerous calls and improving customer service continuously sounds like a good call center strategy, it lacks a definitive goal. That’s why you need call center campaigns that help you conduct focused activities based …
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With the COVID-19 pandemic, the world moved online. Digital software and online shopping became increasingly popular among customers, which intensified the need for excellent customer service. And to match that, several companies like Amazon and …
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In a world dominated by chatbots and text messaging, you might think phone calls are becoming a thing of the past. But many customers still prefer calling businesses over the phone to resolve their problems. …
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As business strategies and requirements change, companies need to adopt different processes that can help them grow. And one of these processes is offshoring. Many large corporations have realized that the benefits of offshoring, such …
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Accounting plays an important role in the growth of a business. And if you don’t have an in-house accounting professional with the required skills, you can hire an offshore accounting service. Outsourcing accounting to an …
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From WhatsApp to Microsoft, offshoring has helped several businesses save costs and get access to skilled talent from around the world. And while you can use offshoring to increase business productivity and growth, you need …