We all follow rules as we go about our lives. Some are enshrined in law. Others are social codes, and some rules we set for ourselves. It’s no different for businesses. There is a barrage …
Workforce compliance
-
-
From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive data captured during customer interactions. Call center compliance refers to the systematic process of abiding by these laws and regulations …
-
Regulatory compliance in call centers helps prevent unethical business practices and promotes a better customer experience. However, as call centers are subject to several regulations, it can be challenging to stay updated on each, resulting …
-
Understanding SOC 2 compliance: Key concepts, best practice and the benefits of best practices
by Liam MartinInformation security is one of the most talked-about topics nowadays. And for good reason. According to IBM, the average cost of a data breach in 2024 was a record-high $4.88 million, a 10% increase over …
-
For all U.S. based companies or companies with employees in the U.S., FLSA compliance is a major responsibility. Ask anyone in HR or leadership and they will tell you how important it is. In the …
-
What do TikTok, Amazon, Meta and Google have in common with H&M, British Airways and Marriott International? Don’t worry. This isn’t a brain teaser. The answer is that all these household brands are paying hefty …
-
HIPAA has been in force for almost three decades, but it’s never been more relevant than today. The number and cost of data breaches is growing. Healthcare regulators are scrambling to catch up with AI. …
-
In today’s complex regulatory landscape, every business needs a solid compliance plan. A compliance strategy helps lower the risk of fines, legal issues, and reputational damage by ensuring that your business complies with legal, ethical, …