Writing a warning letter to an employee for irregular attendance can be uncomfortable, but it’s an essential step in enforcing your attendance policy.  How you communicate and enforce your company policy has a massive influence …

Have you ever felt like no matter how much you work, it’s never enough? You stay late, skip breaks, and push yourself past exhaustion. Yet your to-do list keeps growing. At first, it feels like …

While Subject Matter Experts (SME) are always in high demand among KPO services, BPO and other related businesses too can benefit significantly from them.  An SME in BPO provides much-needed expertise to efficiently carry out …

Do you unknowingly frustrate your team with too much control? Imagine trying to assemble furniture, but someone constantly hovers over your shoulder, correcting how you hold the screwdriver, when to tighten a bolt, and how …

What if your most dedicated employees were burning out—and you didn’t even realize it? Burnout isn’t just about exhaustion; it’s the tipping point between a thriving team and a disengaged workforce, affecting mental and physical …

Tracking work hours doesn’t have to be tedious. Whether you need a weekly, bi-weekly, or monthly timesheet template, this article provides free downloads in Excel, Google Sheets, Word, and PDF formats—plus a smarter alternative with …

Most companies need some time tracking method to record and verify how long each employee has worked daily, weekly or monthly on specific projects. This could be to make regular payments and also to monitor …

Whether you want to track the billable hours spent on a project or analyze your team’s productivity, recording employee hours can be incredibly useful.  However, using traditional time tracking methods like punch clocks and paper …