Have you ever wondered how banks stay safe and trustworthy while handling complex regulations? The answer lies in banking compliance—a framework that keeps financial institutions on track, ensuring they operate responsibly and protect their customers. …
Change isn’t just constant; it’s also hard to handle, complicated, and happens quickly. The world we live in is VUCAH, which stands for volatility, uncertainty, complexity, ambiguity, and hyper-connectivity. This isn’t just a task for …
IT outsourcing provides SMBs and large businesses the necessary support to focus on their core business needs. It’s one of the reasons why most companies outsource their IT tasks to a dedicated service provider or …
Thailand is the second-largest economy in Southeast Asia and one of the fastest-growing economies globally. While low-cost manufacturing activities were commonly outsourced here, the country has recently devoted itself to becoming an IT leader. As …
Today, businesses operate in globalized markets and have several ways to manage their business processes. Insourcing and outsourcing are two such sourcing practices, each with its own merits. But you may be wondering, which one’s …
BPO or Business Process Outsourcing involves hiring a third party to perform a business function for you. Today, even small businesses and startups have realized the viability of BPO to save costs. But if you’re …
Business process outsourcing has become incredibly popular with companies ranging from Fortune 500s to startups over the last two decades.
Customer service tracking software helps organizations collect, manage, and respond to customer support requests. Customer support tools can also gather tickets from various communication channels like emails and phone calls and organize them on a …
Wondering how to host a fantastic Zoom happy hour? After a busy week, most of us enjoy catching up with colleagues and friends over a pint down at the local bar. Unfortunately, with COVID 19 …
Why is outsourcing to Bulgaria gaining popularity? AT Kearney’s 2019 Global Service Location Index (GSLI) places Bulgaria at the top of the chart for outsourcing in Southeast Europe. The index considers four major criteria – …
