Want to know how to use the attendance point system?  When employees start missing work more frequently than usual, it can quickly spiral out of control.  In addition to draining the morale of coworkers, excessive …

Offering attractive employee benefit packages is essential in today’s competitive employment market to draw in and keep top personnel. Employees now want complete benefits that meet their varied needs and improve their general well-being in …

South Korea is home to various industry giants in East Asia, including Samsung and Hyundai.  The South Korean peninsula is also one of the largest economies in the world, with great business opportunities and a …

Liam Martin, co-founder and chief innovation officer of Time Doctor, and Michael, chief data scientist, discussed the new area of predictive workforce analytics and its ramifications for the support sector in the ‘Benchmarking helpdesk software‘ …

The onset of COVID-19 in 2020 catalyzed a dramatic shift in the way we work, with many trading their office cubicles for home offices. This shift brought significant environmental benefits, highlighting the impact of our …

In today’s very competitive job market, providing competitive pay is more crucial than ever. According to a Glassdoor survey, nearly 67% of job searchers regard income as their top priority when evaluating job offers. This …

Are you thinking of setting up your own virtual assistant business? You’ve come to the right place. With more companies relying on remote workers, working as a virtual assistant (VA) is easier than ever. In this …

A crucial indicator of success in the ever-evolving field of customer service is productivity. Michael, the chief data scientist, and Liam Martin, the co-founder and chief innovation officer of Time Doctor, recently presented a webinar …