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Regulatory compliance in call centers helps prevent unethical business practices and promotes a better customer experience. However, as call centers are subject to several regulations, it can be challenging to stay updated on each, resulting …

Want to know the average salary in Philippines? As one of the biggest outsourcing destinations in the world, the Philippines has a much lower average salary compared to countries like the USA, UK or Australia. …

Information security is one of the most talked-about topics nowadays. And for good reason.  According to IBM, the average cost of a data breach in 2024 was a record-high $4.88 million, a 10% increase over …

For all U.S. based companies or companies with employees in the U.S., FLSA compliance is a major responsibility. Ask anyone in HR or leadership and they will tell you how important it is. In the …

What do TikTok, Amazon, Meta and Google have in common with H&M, British Airways and Marriott International? Don’t worry. This isn’t a brain teaser. The answer is that all these household brands are paying hefty …

Having employees who are inspired is essential to every company’s ability to expand and generate revenue. It communicates the level of commitment and affinity an employee has for the company and their position. Motivated, devoted, …

The COVID-19 epidemic changed the nature of work, with many choosing to work from home instead of facing long commutes. An emerging trend known as “coffee badging” results from firms pushing for a return to …

Thailand is the second biggest economy in Southeast Asia. And it’s a popular outsourcing location due to its average salary, which is lower than in countries like the USA and Singapore. The average annual salary …