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One of the questions businesses are constantly asking themselves is, “how to improve customer satisfaction?”. Firms place a lot of emphasis on improving customer satisfaction because happy customers are more likely to continue with them.  …

If you’re planning to re-open your office fully or partially after the pandemic, you need a return to work plan. It might still be unclear when your full workforce can return to the workplace. You …

A strong bond among virtual team members is essential for team productivity, morale, and remote work efficiency. And while there are several ways to encourage employee engagement, asking virtual team building questions is one of …

Due to the pandemic, business owners today prefer a virtual office over a traditional office setup. There are some obvious advantages, such as cost reduction and access to a global talent pool.  However, this approach …

The virtual assistant vs employee discussion is now more important than ever for any entrepreneur or business owner. Both hires can carry out many of the same duties, such as basic administrative tasks, office management, …

Maintaining timesheets help companies keep track of employee work hours — whether you do it using spreadsheets or time tracking tools. While it’s crucial for employees who work on an hourly basis, using timesheets for …

Remote working offers several advantages like a flexible work schedule for employees and cost savings for employers.  However, it can significantly amplify your virtual team’s communication challenges.  How? While technology can help with verbal communication, …

The Covid 19 pandemic has encouraged a work-from-home culture for most employees. But this can continue in the post-covid world too.  Some companies may adopt a better work system called flexible work, letting employees choose …