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South Korea is home to various industry giants in East Asia, including Samsung and Hyundai.  The South Korean peninsula is also one of the largest economies in the world, with great business opportunities and a …

Liam Martin, co-founder and chief innovation officer of Time Doctor, and Michael, chief data scientist, discussed the new area of predictive workforce analytics and its ramifications for the support sector in the ‘Benchmarking helpdesk software‘ …

The onset of COVID-19 in 2020 catalyzed a dramatic shift in the way we work, with many trading their office cubicles for home offices. This shift brought significant environmental benefits, highlighting the impact of our …

In today’s very competitive job market, providing competitive pay is more crucial than ever. According to a Glassdoor survey, nearly 67% of job searchers regard income as their top priority when evaluating job offers. This …

Are you thinking of setting up your own virtual assistant business? You’ve come to the right place. With more companies relying on remote workers, working as a virtual assistant (VA) is easier than ever. In this …

A crucial indicator of success in the ever-evolving field of customer service is productivity. Michael, the chief data scientist, and Liam Martin, the co-founder and chief innovation officer of Time Doctor, recently presented a webinar …

In the evolving landscape of post-pandemic work culture, the word from employees is resoundingly clear: provide work-from-home flexibility or risk losing valuable talent. According to a recent survey performed by Continental, a staggering 47% of …

In the tough job market of today, businesses are always looking for new ways to hire and keep the best workers. Employee stock options (ESOs) are a popular and smart way to pay people. There …