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Looking to outsource your operations to a BPO company? BPO companies offer specialized services that cater to various non-core business activities. These can be activities like data entry, call center operations, finance, market research, IT …

From customer details to call recordings, contact centers deal with tons of valuable data regularly. As a result, they must have the right systems to keep that data safe and secure to avoid a potential …

The distributed or remote work structure has developed into a strong and dynamic paradigm that all organizations are rapidly adopting. However, compliance becomes increasingly important as businesses seek more remote and global talent.  Compliance is …

Interested in setting up an employee monitoring policy? An effective employee monitoring policy helps you keep track of your employees’ activity and boost workplace productivity while clearly addressing any privacy concerns. In this article, we’ll …

Amazon announced a bold change to its working-from-home policy that requires corporate workers to spend the entire week in the office. CEO Andy Jassy announced the change in a memo; the policy has been the …

Every company must deal with the growing demands of following regulations. These days, sticking to the rules isn’t just about obeying them; it’s also about finding better ways to do this without slowing things down.  …

Managing remote and hybrid teams requires a fair amount of trust from both sides. Employees need the freedom to do their jobs without micromanagement, and managers need to count on their teams to complete tasks …

In a world where talent is the driving force behind every successful organization, recognizing employees isn’t just a gesture of goodwill—it’s a strategic imperative. The way we appreciate and acknowledge the hard work of our …