"https:"

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship.  The modern workplace is changing significantly, and managers are overburdened, which stresses …

A Knowledge Process Outsourcing (KPO) strategy can help you acquire expertise from a third-party vendor instead of hiring and training specialized professionals in-house.  The KPO industry in India offers services like data analytics, legal processes, …

Redefining culture, connection and the future of work To say it’s been a rollercoaster few years in people management would be an understatement. Although things aren’t back to ‘normal’, we have entered a kind of …

Knowledge Process Outsourcing, a part of the outsourcing industry, is when a company hires an external vendor to manage its core and information-related business tasks.  One of the major outsourcing destinations for knowledge process services …

Outsourcing a business process to save costs and gain access to specialized expertise is nothing new.  Customer support is one business process outsourcing (BPO) service that has seen consistent demand over the last decade. Outsourcing …

The global knowledge process outsourcing market is on the rise and projected to reach a staggering USD 156.5 billion by 2027. But as KPOs gain widespread popularity and newer companies emerge each year, finding one …

The KPO (Knowledge Process Outsourcing) industry in India has now become a $14 billion industry in the country. According to the trade experts, the Indian KPO industry will hit the $50 billion target by the …

In the ever-evolving landscape of Business Process Outsourcing (BPO) industries, staying ahead of the curve in terms of technology is imperative for success.  In a recent episode of the Future Workforce podcast, Nick Sinclair, the …