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Microsoft Visual Studio is one of the most popular software development platforms out there. It is an Integrated Development Environment (IDE).  Despite its massive popularity in the software development world, the Visual Studio platform lacks …

Looking to outsource call center operations? In this article, we’ll go over everything you need to know about BPO call centers, their benefits, and their drawbacks. We’ll also show you how to outsource call center …

Some companies that experimented with remote work during the pandemic are now eager to have employees return to the roost. But just because you’ll be seeing offices and work sites humming with humans again, doesn’t …

Call center automation helps simplify and streamline existing business processes. It’s also a great way to optimize your call center resources and reduce or eliminate unnecessary costs.   However, with automation comes a lack of human …

Personalized attention and coaching for every employee is critical to building a great culture that’s defined by high performance, and Time Doctor’s granular employee monitoring data makes that possible.  But when you’re regularly making more …

A time and attendance policy is essential for every business as it contains everything employees need to know about work hours, attendance, and applying for time off. Implementing a time and attendance policy for brick-and-mortar …

It’s no secret that the virtual assistant industry has grown over the last few years. But why hire a virtual assistant? How can they help you and your business? This article will highlight the top …

Time tracking is an important step in managing time effectively for a consultant or anyone offering freelance professional services. Time tracking gives insights into how long you spend on a client project and how to …