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The Coronavirus pandemic ushered in a cultural change within the workplace, specifically regarding productivity.  When a business adopts a culture of productivity, being productive becomes the driving force behind employees’ work ethic. But what happens …

Hybrid work is an ecosystem where employees can work from their home office, in a physical office, and in coworking workspaces. It’s a work model that follows a people-first approach to managing the workforce.  Hybrid …

Efficient marketing operations are a mix of strategic planning, outreach, communication, teamwork, and much more.  Managing all these elements manually could be challenging, especially for agencies that run campaigns for multiple clients simultaneously. As a …

The Covid-19 pandemic saw employees enjoy the flexibility of remote work, with many reluctant to return to full-time on-site work modes. However, not all work can be done remotely. Fortunately, you can have the best …

CLion is a cross-platform Integrated Development Environment (IDE). To put it more plainly, it’s a code editor for software developers that enables collaboration and works “cross-platform” on Linux, Mac, and Windows. For context, CLion IDE …

The pandemic led to the adoption of more remote and hybrid work options, which has helped unlock a global workforce.  While BPO/KPO companies had unprecedented access to global talent, call center employees too had greater …

Time tracking is a powerful business tool every workplace needs to boost productivity, encourage employee accountability, identify profitable areas, and do much more! However, if implemented poorly, employees may feel they’re being spied on, leading …

Human Resources (HR) is an integral part of any company, and a Business Process Outsourcing (BPO) company is no different. A Human Resource Management (HRM) team is responsible for maintaining the employer-employee relationship. This must …