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The COVID-19 pandemic caught many industries off guard, and the call center sector is no different.  With the onset of the pandemic, customer service BPOs like the Philippines-based Phoenix Virtual Solutions had to find ways …

Rippling is a complete employee management software that functions as an all-in-one Human Resources (HR), IT, and payroll solution. It’s a popular alternative to other Human Resource Information System (HRIS) solutions like BambooHR and Gusto.  …

If you run a Business Process Outsourcing firm, you already know it’s the best time for the BPO industry. Numerous businesses worldwide are relying on outsourcing companies to access work flexibility and cost-efficiency.  However, with …

Klok is a convenient time tracking software with a simple design and user-friendly interface. Its minimalist features make it the perfect solution for basic time management.  But what if you want more from your time …

Choosing between offshore vs onshore is a major business decision for most companies while scaling up. As a business owner, you can either offshore your business processes by sending them outside the home country or …

Redmine is a project management and issue tracking software that’s written using the Ruby on Rails framework. It’s primarily used by developers and offers a basic time tracking feature. With this feature, users can track …

Microsoft SharePoint is a web-based collaborative platform for document management and sharing. It’s available as SharePoint Foundation (a free service) or SharePoint Online (a paid service). The platform is widely used since it integrates seamlessly …

Gmail is a robust cloud-based workspace communication tool powered by Google Apps. It’s used to convey information across organizations and manage team communications.  And while it is an excellent email tool, Gmail doesn’t offer any …