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Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or dissatisfied ones. Additionally, the pressure of meeting targets can leave …

The most effective time-tracking apps offer a range of features that boost team performance and productivity.  Much like Everhour and Toggl Track – two popular applications with effective time-tracking and project management functions. So, how …

As employees return to their office post the COVID-19 pandemic, a hybrid work model sounds more attractive than ever to a large majority. At the same time, employers are faced with the growing need to …

You may be a hard-working employee and an excellent team player. Yet you may feel like you’re stuck in your career.  Why? That’s because your leader may not be aware of your work or the …

It’s easy to discount quiet quitting as social media-inspired melodrama. A way for younger people to put their own stamp on an idea that attentive leaders have understood for many years: people who don’t feel …

ClickTime and Replicon are time tracking tools that help businesses streamline their workflows and improve their bottom lines. They also offer great productivity features like time tracking, reporting, payroll processing, etc., to boost business operations.  …

Quiet quitters don’t abandon ship. They don’t complain loudly. Instead these employees gently pull-back, and your business stops benefitting from their entire focus, energy and brilliance. For leaders, that should trigger alarm bells. But many …

Since 2020, the outsourcing sector in the Philippines has witnessed a massive shake-up, and recent regulatory changes mean the industry will never be the same.  We explore the winners and losers of a recent decision …