Top 10 Tymeshift alternatives in 2024 (features, pricing)

Searching for some great Tymeshift alternatives?

Tymeshift is a workforce management (WFM) and time tracking software built exclusively for Zendesk.

However, it isn’t the best tool out there.

For example, Tymeshift can only be used as a WFM tool for Zendesk — you can’t use it with other popular project management tools like Jira or Trello. This severely limits Tymeshift’s flexibility when it comes to employee productivity management.

In this article, we’ll highlight the 10 best Tymeshift alternatives available right now. We’ll also cover their key features, pricing and ratings to help you compare each software and decide what’s right for your needs.

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10 Best Tymeshift Alternatives (includes key features, pricing, customer ratings)

Let’s get started.

The 10 best Tymeshift alternatives

Here’s a detailed look at the ten best Tymeshift alternatives that you can go for:

1. Time Doctor

Time Doctor is an excellent time tracking and employee productivity software that’s used by corporates as well as by small businesses to boost their employees’ productivity and time management.

Time Doctor helps you:

Track employee time for a project manually or automatically.
Keep your team actively engaged while working.
See which websites and apps they used during work hours.
Pay employees based on the hours worked or on a fixed basis.
Share productivity reports directly with clients.
Monitor productivity across a range of software like Zendesk and Jira.

Key features

Here’s a breakdown of some key features that Time Doctor has in store for you:

A. Simple time tracking

Time Doctor makes tracking employee time for any project or task extremely easy.

To get started, just download and install the Time Doctor desktop app.

Then, sign in with your credentials and follow this process to track time manually:

Create a task (choose a project if there is one).
Click on the Start button to start tracking time for the created task.

You can do your work as usual and if you want to take a break or stop working, all you need to do is click on the Stop button and the timer stops tracking time.

Note: Admins/managers can also enable Time Doctor’s automatic time tracking feature for added flexibility.

B. Advanced performance reports

Time Doctor offers several powerful reports that provide actionable insights into your team’s performance and productivity.

Here’s a quick overview of some of these reports:

Activity summary report: Splits the tracked time based on activity levels as active, unproductive, manual and mobile. This report can only be accessed by managers/admins.
Hours tracked report: Displays the hours tracked by a user within a selected period (per day, per week, or for any date range).
Projects & tasks report: Breaks down the time spent on each task or project by an employee.
Productivity report: Calculates the productive and unproductive time for each user based on Productivity Ratings.
Timeline report: Shows a chronological breakdown of a user’s tracked work hours.
Web and app usage report: Displays the time spent on each website and application during work hours.

C. Client access

With Time Doctor’s Client Access feature, you can invite clients into your Time Doctor account to view the Project and Tasks Reports for their projects. This saves you from the trouble of exporting and sharing the report every time.

You can even customize what your clients can view.

For example, you can select which projects and employees they get to see.

This way, it becomes easier to keep your clients involved in the projects without compromising your privacy.

D. Payroll management

Time Doctor helps generate accurate payroll for any employee at any point of time. This helps you pay them according to the hours worked on a project or a fixed basis easily.

How does the payroll feature work?

Enable payroll in the Company Settings.
Choose the payment method: PayPal or Wise, formerly TransferWise.
Enter payroll details like date range, payment currency, pay rate.
Export the CSV files and upload them to your payment app for batch payments.

E. Productivity ratings

Time Doctor rates each website or application as follows:

Productive
Unproductive
Neutral
Unrated

Admins/managers can customize these productivity ratings for any website/application and apply it across your entire company, team, or even individual employees.

For example, you could rate ClickUp or Asana as productive and rate social media websites like Facebook as unproductive and so on.

This gives you a more accurate measure of productivity for each employee as you’ll know if they’re spending time on productive sites and apps or not.

F. Screencasts (optional)

Time Doctor’s Screencasts feature lets you monitor employees’ productivity by taking screenshots or screencasts (videos) of their screens at random intervals, during work hours.

There are three settings for a screencast in Time Doctor:

Screenshots: Random screenshots at a specified time interval.
Videos: A continuous video split into 3-minute clips.
Off: No video or screenshots.

While each screencast shows you an employee’s screen, you can also see their mouse and keyboard activity levels.

Note: Time Doctor doesn’t track which keys are pressed. It only determines if any keys are pressed or not to maintain user privacy. Additionally, it can only capture screenshots and screencasts while the employee is working — not while they are on a break.

G. Robust integrations

Time Doctor integrates with various project management tools like Basecamp, Trello or ClickUp to track the time your team spends on them.

It can even integrate with other workplace apps, like:

CRMs: Zendesk, Salesforce, Bitrix24.
Customer support and help center tools: Freshworks, Help Scout.
Productivity suites: Google Apps, Office 365.

Pros

User-friendly interface for better customer experience.
Accurate and easy employee time tracking.
In-built inactivity tracking to ensure employees stay focused on the job.
Track both websites and app usage.
Easy integrations with a wide range of workplace software.
Supports payroll management to help pay your employees.
Offline mode to track time even when your internet is down.
Strict privacy and data security measures to protect employee data.
Suitable for any modern team or software company.
Generates detailed reports that can be exported as PDF or CSV files.
Powerful Chrome extension helps track time on various project management tools in real time.
Track time for a mobile workforce with Time Doctor’s Android app.
Active online customer service team.
Available as powerful desktop apps for Windows, Mac and Linux.

Pricing

Time Doctor offers 3 pricing plans to suit your business needs:

Basic: $7/user per month – offers time tracking + task management + unlimited screenshots + activity tracking.
Standard: $10/user per month – includes “Basic” features + payroll + integrations.
Premium: $20/user per month – includes “Standard” features + client login access + concierge account setup.

Customer ratings

G2: 4.3/5 (140+ reviews)
Capterra: 4.5/5 (300+ reviews)

2. Toggl

Toggl is a cloud-based time tracking software with robust reporting and productivity management features. However, it lacks invoice and payroll support.

Click here to check out our detailed Toggl review.